OmniRim > OmniCare Support

OmniCare Customer Support Portal

NOTE: To log new cases or to view existing case history - please click on the "Create & View Cases" option at the top of this page.

Check out our new Fall 2008 Newsletter

Need Access to "Create & View Cases"?

NEW: If you need a new login or you need your old login re-activated, please have your Primary/Senior OmniRIM Account Contact send us an email to support@omnirim.com with the following information for each new OmniCare Portal user:

Email Address
First & Last Name
Phone Number
Company
Address, City, Province/State & Country
"Super User" Status (yes/no)

^{(A Super User can view & edit Support Cases created by anyone within your organization)}
We are only able to create new OmniCare Portal Accounts with authorization from your Primary/Senior OmniRIM Account Contact.

^{There are 3 ways to log a support case with OmniCare Support.}

^{1)Send an email to us at support@omnirim.com

2)In our OmniCare portal, click on the Create & View Cases option.

or

3)For urgent or high priority issues, call us at 1-866-OmniRIM (666-4746)

Our hours of operation are Monday thru Friday from 6:30am to 5pm Pacific Time}