Need Access to "Create & View Cases"?
NEW: If you need a new login or you need your old login re-activated, please have your Primary/Senior OmniRIM Account Contact send us an email to support@omnirim.com with the following information for each new OmniCare Portal user:
- Email Address
- First & Last Name
- Phone Number
- Company
- Address, City, Province/State & Country
- "Super User" Status (yes/no)
(A Super User can view & edit Support Cases created by anyone within your organization)
We are only able to create new OmniCare Portal Accounts with authorization from your Primary/Senior OmniRIM Account Contact.
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There are 3 ways to log a support case with OmniCare Support.
1)Send an email to us at support@omnirim.com
2)In our OmniCare portal, click on the Create & View Cases option.
or
3)For urgent or high priority issues, call us at 1-866-OmniRIM (666-4746)
Our hours of operation are Monday thru Friday from 6:30am to 5pm Pacific Time
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