OmniRim > OmniCare Support

OmniCare Customer Support Portal


February 19, 2010 - OmniRIM v7.4 SP2 HF1 - Now Available!
New!  OmniCare Support Winter 2010 Newsletter

Click Here to read the new OmniCare Support Winter 2010 Newsletter
Need Access to "Create & View Cases"?

NEW: If you need a new login or you need your old login re-activated, please have your Primary/Senior OmniRIM Account Contact send us an email to support@omnirim.com with the following information for each new OmniCare Portal user:
  • Email Address
  • First & Last Name
  • Phone Number
  • Company
  • Address, City, Province/State & Country
  • "Super User" Status (yes/no)
(A Super User can view & edit Support Cases created by anyone within your organization)
We are only able to create new OmniCare Portal Accounts with authorization from your Primary/Senior OmniRIM Account Contact.
There are 3 ways to log a support case with OmniCare Support.

1)Send an email to us at support@omnirim.com
2)In our OmniCare portal, click on the Create & View Cases option.
or
3)For urgent or high priority issues, call us at 1-866-OmniRIM (666-4746)

Our hours of operation are Monday thru Friday from 6:30am to 5pm Pacific Time