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OmniRim > OmniCare Support > Knowledge Base
KB Article #: 59
Version:
ALL VERSIONS
Category: Functionality
Keywords:
retention, recalculation, error
Issue:
Retention Recalculation Fails with Error "-1 out of xxxxxx"
Description:
Retention Recalculation Fails with Error "-1 out of xxxxxx"
Cause:
Solution:
1)Retention Recalc will fail if the fields PIB, PUR and/or VITAL have null values in the tables Folders, Primary1, Secondary and quatnary.
2)Are you running IIS 6.0? If so, be sure that the Application Protection setting is set to High-(Isolated) and try again.
3)Retention Recalc will fail if OPR is null for Semi-Active records.
4)Check your retention dates - if any dates are "invalid" or will exceed 12/31/9999 upon recalculation, the process will fail.
If this still does not resolve the error, click on the errors link in the Utilities menu - this will display the exact cause of the problem.
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