Welcome to the newly launched OmniCare Support Knowledge Base. As you can see, we only have a handful of Knowledge Base Articles up at this time. The feedback that we had received from our customers was that our old KB system was "cluttered" and there was difficulty in finding good, accurate and contextualized information. (We will be adding a "search" functionality to this new Knowledgebase system in the very near future!) Please help us in populating our new Knowledgebase System - if you have any suggestions on topics that we should post, please send us an email to support@omnirim.com .