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OmniCare Support FAQ's

•     Logging your Support Issues
•     Prioritization & Response Times
•     Our Support Processes
•     Additional Available Services
•     Billable vs. Non-Billable Issues     

OmniRIM Product FAQ's

•     Upgrades
  • OmniRIM Hotfixes, Service Packs and Major Releases
  • Third Party and O/S Upgrades
•     Installations
•     Supported Character Sets
•     Configuration
  • Session Timeout Values
•     Importing
•     Exporting
•     Useage
•     Workstation Issues
•     Performance Issues
•     Server Issues
•     Database Issues
•     Troubleshooting

Printer FAQ's

Scanner FAQ's

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