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Public Services Records Management Requirements:

Clients - Industries

OmniRIM Solutions — Records Management Software for Public Services

Taxpayers and government leaders alike are expecting government agencies at all levels to show measurable value for the money invested.

Pressure to improve performance and efficiencies with fewer resources have forced many government organizations to find innovative ways to deliver increased levels of service with static or shrinking budgets. Integrating large legacy systems and paper-based processes with new electronic information systems is a critical factor in the success of new government e-business and collaborative initiatives.

New and updated legislation including the Patriot Act and the Freedom of Information Act have created significant benchmarks and special challenges for those managing records in a Public Service environment.

OmniRIM Solutions has market-proven, Public Services solutions that offer centralized control and robust functionality, combined with unmatched geographic and multi location flexibility. That makes a customized OmniRIM solution particularly well suited for the decentralized, multi office operations of the Public Service and government agencies.

The company’s successful track record and in-market experience demonstrate that OmniRIM has an industry leading, effective, and practical records management solution for the unique needs of Government and the Public Service.

A custom tailored OmniRIM solution allows Government and Public Service agencies to:

  • Set up and administer a secure, centralized records management solution across a diverse, multi office and geographically separated organization. Manage records from a single source, for all records, organization wide
  • Ensure a consistent application of retention policy regardless of media
  • Ensure compliance and records management obligations are controlled across multiple offices and multiple jurisdictions from a centralized location
  • Meet the compliance, legal, reporting and freedom of information requirements of new legislation including the Patriot Act, the Freedom of Information Act, PIPEDA, HIPPA, and the Gramm-Leach-Bliley Act.
  • Centralize control over storage, manipulation, requests and access to documents and confidential material
  • Have retention and records management rules applied transparently, behind the scenes to reduce the involvement of end users and increase adoption
  • Connect seamlessly with leading, existing enterprise content management solutions and legacy systems to enhance their records management capabilities and ensure compliance across media boundaries and multiple repositories
  • Ensure the authenticity, integrity, and confidentiality of records from the point of their creation to the point of receipt by the regulators or officials
  • Ensure individual accountability for actions initiated under their profile

Key features of the OmniRIM solution for Government and Public Services include:

  • Comprehensive records retention & disposition capability
  • On-line collaborative retention plan development, approval and deployment
  • Configure and manage multiple storage sites, in multiple locations and in multiple jurisdictions
  • Ability to maintain multiple retention schedules
  • Destruction approval workflow tool, driven by a built-in, timely, destruction schedule
  • Consistent application of retention policy regardless of media
  • Audit trails to prove authenticity and meet legal and regulatory requirements
  • Litigation support tools to provide destruction freeze/holds across media boundaries
  • Easy to use system with intuitive layout leads to high adoption rate
  • Easily configurable user screens
  • Simple multi-tasking "Home" screen layout
  • Unified interface for box, files and physical and electronic documents
  • Three tiered fully scalable web-based thin client environment
  • Fully integrated bar coding
  • Integrated Records Center and space management capability for forecasting/planning and "what if" scenarios
  • Activity and storage costing capabilities
  • Media based storage rules

OmniRIM has records management solutions in place with a number of State and Local Governments and Public Service agencies. Case histories and references are available on request.

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